Refunds & Returns Policy
Thank you for purchasing our products at MarineBatteryCo.
In order to be eligible for a refund, you MUST contact us first for the returns form. It is important to note that you need to return the product within 7 calendar days of the item being delivered. The product must be in the same condition that you receive it, unused, unopened and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The return payment will be refunded to the original payment method used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show on your credit card statement. All returns will incur a $45.00 restocking fee.
If the product is opened, used or damaged in any way, or you have initiated the return after 7 calendar days have passed since delivery, you will not be eligible for a refund, although negotiations on a case by case basis may be entered into.
We have a strict no returns policy on transducers.
If anything is unclear or you have more questions feel free to contact our customer support team by filling out the form below.